Customer support specialist

Required work experience: 1-3 years
Full-time
Conditions:
Corporate training on Eduson Academy platform;
Adaptation training on an approved program with the provision of a mentor mandatory examination cut-off;
English language training at Caspian Training Group after the probationary period;
Compensation of 50% of the annual World Class Atyrau membership fee after the probationary period;
Corporate mobile communication;
Direct contract with the employer;
Working Holiday: 24 calendar days;
Probationary period: 3 months;
Schedule: 9:00-18:00.

Requirements:
Higher economic or technical education;
Minimum of 2-3 years experience in sales of electrical or instrumentation products;
Minimum level of English - Intermediate;
Knowledge of prequalification procedures, international companies standards for working with contractors and subcontractors;
Knowledge of Foreign Economic Activity, Incoterms 2020;
Knowledge of sales rules, methods and technologies;
Ability to express his thoughts clearly, good verbal and written skills (English, Kazakh, Russian);
Ability to work with a large flow of information in a multitasking environment;
Persistence, resistance to stress, ability to achieve set goals, attentiveness in calculations;
PC user: MS Office;
High level of cross-cultural communication;
Willingness to improve its professional and personal qualities.

Responsibilities:
Under the direction of the head of the department to perform work on the preparation of tender documentation, commercial proposals and calculations, preparation of a package of documents when participating in tenders;
Providing full support to the company's client at all stages of the project;
Handling of incoming inquiries/requests;
Monitoring of the status of receivables and payables from customers / suppliers;
Fulfillment of the sales plan;
Submitting sales reports;
Other orders of management within the competence of the employee.